PAIA Manual

In terms of Section 51 of the Promotion of Access to Information Act 2 of 2000

1. Introduction

This manual is published in compliance with the Promotion of Access to Information Act 2 of 2000 ("PAIA"). The purpose of this manual is to provide guidance on how to request information from MyAll SA (Pty) Ltd.

2. Contact Information

Registered Name: MyAll SA (Pty) Ltd
Registration Number: 2024/494838/07
Physical Address: South Africa
Email: hello@myall.co.za
Information Officer: To be appointed

3. Guide on How to Use PAIA

The South African Human Rights Commission has published a guide on how to use PAIA, which is available on their website at www.sahrc.org.za.

4. Records Available

The following categories of records are held by MyAll SA (Pty) Ltd:

• Company registration and statutory records
• Financial records
• Customer records (subject to privacy and POPIA compliance)
• Employee records
• Operational records

5. Requesting Information

To request information in terms of PAIA, please submit a written request to hello@myall.co.za. The request must:

• Be made in the prescribed form
• Provide sufficient detail to identify the requested record
• Indicate the preferred form of access
• Specify the postal address or email address for correspondence

6. Grounds for Refusal

Access to certain records may be refused in terms of PAIA, including but not limited to records that are subject to legal privilege, commercial confidentiality, or privacy protections under POPIA.